PRIVACY POLICY (GDPR Compliant)
Last updated: [date]
This Privacy Policy explains how Fleuryliquid (“we”, “our”, “us”) collects, uses, and protects your personal data.
1. WHO WE ARE
Data controller:
Fleur Gill (trading as Fleuryliquid)
Address: 7 Newleaze Park, SN12 8PJ
Email: hello@fleuryliquid.com
2. DATA WE COLLECT
We may collect:
Name, address, email, phone
Order details
Payment information (processed securely by our payment provider — not stored by us)
Website usage data (cookies, analytics)
3. HOW WE USE YOUR DATA
We use personal data to:
Process and fulfil orders
Provide customer service
Send order updates
Improve our Website
Prevent fraud
We do not sell your data.
4. LEGAL BASES FOR PROCESSING
Under GDPR, we process data under:
Performance of contract
Legitimate interests
Consent (for marketing cookies or newsletters)
Legal obligations
5. SHARING YOUR DATA
We share data only with trusted third parties needed to operate the business:
Payment processors
Delivery partners
Website hosting services
Analytics / marketing tools (only with your consent)
6. COOKIES
We use cookies to improve your experience.
See our Cookie Policy for full details.
7. DATA RETENTION
We retain order information for accounting/legal purposes for up to 6 years.
8. YOUR RIGHTS
You may request:
Access to your data
Correction or deletion
Restriction of processing
Data portability
Withdrawal of consent
Email hello@fleuryliquid.com to exercise these rights.
9. SECURITY
We use secure servers, SSL encryption, and best practices to protect your information
10. Website Hosting (Squarespace)
This Website is built and hosted using Squarespace. Squarespace may collect and store certain information automatically through server logs, analytics tools, and essential cookies in order to operate and secure the Website.
Squarespace processes this information on our behalf and in accordance with their Privacy Policy.